When placing an order through our online store, you can trust that we are committed to ensuring your satisfaction. We work diligently with our trusted partner, Australia Post, to ensure your order is dispatched quickly and securely.
We process orders Monday to Friday, with your items typically prepared for shipment within 48 hours. Even if you place your order on a weekend or during a public holiday, we guarantee that it will be in transit to you on the following business day.
Returns and refunds, are only accepted in cases where a product arrives damaged or broken. We prioritise delivering top-notch products, but if you do receive a damaged item, please don't hesitate to contact us. We will promptly address the issue to ensure your complete satisfaction.