To place an order, simply browse our website, select the items you want, and add them to your cart. Then, proceed to checkout and follow the prompts to complete your purchase. It's a breeze!

We accept a variety of payment methods, including credit and debit cards. Your payment information is kept secure throughout the transaction.

Absolutely. We take your payment security seriously and use advanced encryption methods to safeguard your information. Your data is in safe hands.

We offer various shipping options with different costs. You can find all the details during the checkout process.

The delivery time depends on your location and the shipping method chosen. We'll provide you with an estimated delivery date at checkout.

Yes, you can! We'll send you a tracking number once your order is shipped, allowing you to monitor its progress.

We'd love to ship our products all around the world, but right now, we're navigating the twists and turns of legislation in both Australia and beyond. Stay tuned, though, because we're not giving up on our global growth plans. Big things are sprouting

Regarding returns and refunds, our standard policy does not include these options, except in cases where a product arrives damaged or broken. We prioritise delivering top-notch products.

We take the utmost care to package your order in such a way that any risk is mitigated. However, should you receive a damaged item, please don't hesitate to contact us. We will promptly address the issue to ensure your complete satisfaction.

You're in luck, product details and specs are just a click away. On each product page, you'll find sections labelled "Product Details" or “FAQs” that are chock-full of info to satisfy your curiosity.

100%. We take great pride in providing accurate product images so you can shop with confidence. What you see is what you'll get.

It's super easy! Click on the account icon at the top right of our website and follow the prompts.

Just log in to your account, and you can update your info there.

No worries, just click on "Forgot Password" on the login page, and we'll guide you through the password reset process.

Your privacy is paramount to us. We use top-notch security measures to safeguard your personal info. For all the nitty-gritty on this, check out our Privacy Policy

Nope, not our style. We respect your data like it's our own. We don't share customer info with third parties unless it's necessary to process your order or provide services you've requested. Your secrets are safe with us!

We're just a message away. To reach our customer support team, visit our Contact Us page. You can shoot us an email, and we’ll be in touch as quickly as we can.

Our team is here to assist you during regular business hours, Monday to Friday. Don't worry, though; you can still browse and shop 24/7 on our website.

Most of our products are ready to roll and in stock. If you see it on our website, you can usually snap it up. But if something's temporarily out of stock, we'll let you know right on the product page.

You sure can! If an item is marked as available for pre-order, you can secure it in advance, and we'll send it your way as soon as it's back in stock.

You're in for something special! We're inviting you to join our Cannafam, where you become a valued member of our family. By signing up, you'll unlock the power of hemp and gain exclusive access to exciting updates, offers, and insights. It's not just an email sign-up; it's an invitation to be a part of our growing family, sharing the journey with us. Welcome aboard!

We invite you to join the Cannafam here, follow the easy steps to sign up, and you'll be welcomed with open arms.

We get it; sometimes plans change. If you need to make adjustments to your order, please contact us directly as soon as possible. We'll do our best to accommodate your request within our cancellation and modification policy.

Our goal is to provide flexibility while ensuring the smoothest shopping experience for you. To understand the specifics of our order cancellation and modification policy, please refer to our Shipping & Returns page for all the details.

Oh no, technical hiccups happen to the best of us! If you run into any issues while browsing our website, first, try clearing your browser cache and cookies. If the problem persists, please let us know by reaching out to our technical support. We'll work together to get things sorted in no time.

Our Extract is a concoction of whole plant hemp extract containing all the benefits of naturally occurring phytocannabinoids, including CBD, essential oils, terpenes, plant sterols, fatty acids, flavonoids, essential vitamins and nutrients plus a carrier oil (olive oil or MCT). Crafted to produce the Entourage Effect for a calm and content pet.

Yes. We operate under DPI (Department of Primary Industries) jurisdiction. We are fully licensed for the purpose of cultivating, harvesting, extracting and manufacturing Hemp derived products. Cannafox plants are inspected and controlled by the NSW Department of Primary Industry.

It is made right here in our farm in the lush Byron Bay Hinterland, where we grow, harvest, extract, and bottle all our produce.

Yes, our products are all third party tested. Every product has a batch number to help us track quality. We are all about full transparency from start to finish. You can check our Certificate of Analysis (COA) here.

Our Full Spectrum Hemp Extract contains all beneficial compounds naturally occurring in the hemp plant such as phytocannabinoids, essential oils, terpenes, plant sterols, fatty acids, flavonoids, and essential vitamins and nutrients plus a carrier oil (olive oil or MCT). Nothing else. Safe for Pets. Non-GMO. Pesticide Free. No Artificial Flavours. Plant-based.

Each 1 ml dose contains 17mg of Cannafox Full Spectrum Hemp Extract and 500MG per 30ml bottle.

Our bottles contain 30ml, serving 30 doses of 1ml.

Our dropper holds in total 1ml of Hemp Extract.